Security and Operations Associate

Position Overview

The Security and Operations Associate is an integral member of the I Dream Team. This role wears several hats. The primary hat is that of the school security. You will be the first point of contact for learners, families, and visitors as they enter our space. As such, you will be comfortable working with different audiences, de-escalating issues, and enforcing I Dream PCS policies. You are also eager to learn new skills and help out where needed. As a member of the School Operations team, you will play a pivotal role in the day-to-day operations at the school and may lead various initiatives and projects.

Work Hours: 8:00 a.m. to 4:00 p.m. Monday through Friday

Responsibilities

• Security
  • Greet and check in guests, learners, families, and contractors
  • Late arrival, early dismissal, regular dismissal coordination
  • Upholding building entry policies and de-escalation of conflict with guests and parents
  • Safety training- willing to receive or already has certification in administration of EpiPen, CPR, first responder, and first aid
  • Security for Extended School Year (July)

• Emergency Response
  • The goal is to fully lead emergency response at I Dream PCS
  • Fully understand all emergency response procedures
  • Train all staff and learners on proper execution of procedures
  • Make recommendations and update procedures accordingly
  • Ensure all equipment and supplies are functioning and present

• Front Desk
  • Mail and package receiving and sorting
  • Support with hall transitions
  • Late pick up host for learners
  • Answers door for visitors
  • Directs families to appropriate point of contact for specific inquiries

• Operations
  • School Food- sort school food, deliver lunch to classrooms, and other duties as assigned.
  • Support with attendance
  • Facilities- helps move furniture during school year and Summer

• Community
  • Assists and/or leads logistics and preparations for school events and activities.
  • Participates in all necessary duties for the successful and orderly functioning of the school (hallway supervision, arrival/departure transitions, lunch/recess, and participation in field trips, supporting learners) and other such duties as assigned.
  • Serves as a full-time and engaged member of the school staff, including collaborating with school staff, towards fulfilling I Dream’s mission to our learners.
  • Fulfills other duties as assigned as related to security, operations, or other.

Core Skills and Competencies

• Technical Skills
  • Basic proficiency in Google Suites; computer literacy
  • Experience and/or comfortable working with or managing technology.

• Customer Service and Relationships
  • Embraces I Dream’s core values of equity, relationships, purposeful work, and collaboration as a guiding philosophy to your work.
  • Greets families and visitors with a smile.
  • Assumes the best in others’ intentions and abilities.
  • Responds to all communications in a timely manner.
  • Respects and reflects on the cultural diversity of our staff and community

• Results and growth- oriented
  • Always seeks to maximize effectiveness and efficiency of anything and everything we do.
  • Approaches all work with a can-do attitude.
  • Willing to roll up your sleeves to accomplish the task at hand.
  • Open to receiving and providing feedback- downward, sideways, and upward.

Minimum Qualifications

• 3+ years of experience in security within the K-12 setting
• 1+ year of experience in operations, preferably in an urban school environment
• Results driven, solutions-oriented with commitment to operational, organizational, and customer service excellence
• Strong oral and written communication skills
• Strong technical skills

Compensation and Benefits

I Dream PCS offers a competitive salary commensurate with experience and a comprehensive benefits package to promote self-care and overall wellness, including employer-covered health insurance for employee and 50% coverage for dependents, dental and vision insurance, 403b retirement including employer match, and included short term disability insurance and life insurance up to $100,000.

I Dream PCS is excited to build a diverse team, and we encourage applicants of all backgrounds to apply. We are proud to be an equal opportunity employer, and we hire without consideration of race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, pregnancy/parenthood, veteran status, or disability. If you have a disability or special need that requires accommodations, please let us know.