Operations Associate
I Dream PCS Mission
I Dream PCS co-designs purposeful, self-directed learning with children and families, so they have voice and choice on the path to discovering and pursuing their dreams.
Essential Mindsets
- You are all about I Dream’s Mission
When you read the I Dream mission, your eyes light up and you smile on the inside. Our website speaks to you and you know you want to be a part of making this school a reality for children. You can see it. Our mission and vision align with your beliefs and passion.
- You embody a whatever-it-takes attitude
You believe creating and implementing clear and consistent systems and policies are required to efficiently and effectively run the business of school. And no matter what it takes, you will work collaboratively to resolve the issue at hand.
- You work with others positively and productively
You can easily work alone, but you recognize how important and fun it is to be a positive and productive member of a team. You have excellent interpersonal communication skills. People want to work with you.
- You are ready to disrupt systemic inequities in service of our children
You understand that the current public education system perpetuates systemic racism and that the achievement gap exists by design. You are committed to social justice and ready to transform the current public school model to one that values the gifts and talents every child and every family bring to the world. You are also committed to doing your own work to identify and mitigate your biases and prejudices in service of this work.
Position Overview
The Operations Associate is an integral member of the I Dream Team. You will be the first point of contact for families and visitors. As such, you will be comfortable working with different audiences, multi-tasking, prioritizing, de-escalating, and everything in between. You are a quick learner, take initiative, love problem solving and figuring things out independently and as part of a team, and enjoy true collaboration. At the end of the day, you are willing to do what it takes to get the job done.
Generally, the Operations Associate plays a lead role in managing front office and registrar duties. Together with three other team members, you will form the Operations team, tasked with ensuring our coaches have what they need to lead their classrooms and our learners have what they need to be successful in those classrooms.
Responsibilities
- Office Management and communications
- First and primary point of contact for families and visitors in the school's Welcome Center
- Maintains the copy machine, phone system, and email accounts
- Maintains inventory of classroom and office supplies
- Assists with school-wide communication to families including calls, mass messages to families, and creating school announcements.
- Assists with social media pages
- Learner Outreach, Recruitment, and Enrollment
- Acts as the school registrar to welcome and guide families from the point of contact through enrolling in our school.
- Ensures all enrollment and registration documents are received, organized, and complete.
- Student Information and Data Systems
- Maintains accurate learner information in all school systems, including eSchoolsPlus, health forms with the school nurse, and any other information platforms.
- Leads attendance collection and reconciliation
- Communicates with and processes information requests from all school stakeholders, including families and external agencies
- Distributes of reports to families and staff as necessary
- School Food
- Participates in meal distribution and administrative duties related to the food service program
- Community
- Assists with logistics and preparations for school events and activities.
- Participates in all necessary duties for the successful and orderly functioning of the school (hallway supervision, arrival/departure transitions, lunch/recess, and participation in field trips, supporting learners) and other such duties as assigned.
- Serves as a full-time and engaged member of the school staff, including collaborating with school staff, towards fulfilling I Dream’s mission to our learners.
- Fulfills other duties as assigned
Core Skills and Competencies
- Technical Skills
- Basic proficiency in Microsoft and Google Suites, including excel and spreadsheets; computer literacy
- Experience and/or comfortable working with or managing technology.
- Customer Service and Relationships
- Embraces I Dream’s core values of equity, relationships, purposeful work, and collaboration as a guiding philosophy to your work.
- Greets families and visitors with a smile.
- Assumes the best in others’ intentions and abilities.
- Responds to all communications in a timely manner.
- Respects and reflects on the cultural diversity of our staff and community
- Results and growth- oriented
- Always seeks to maximize effectiveness and efficiency of anything and everything we do.
- Approaches all work with a can-do attitude.
- Willing to roll up your sleeves to accomplish the task at hand.
- Open to receiving and providing feedback- downward, sideways, and upward.
Minimum Qualifications
- 3+ years of experience in operations, preferably in an urban school environment
- Must be willing to receive administration of medicine training
- Experience working with school registration
- Experience with eSchoolsPlus a plus
- Experience with the Google platform (docs, sheets, gmail)
- Results driven, solutions-oriented with commitment to operational, organizational, and customer service excellence
- Strong oral and written communication skills
Why Join I Dream PCS?
You will work to actively dismantle hierarchical systems of power that prevent young learners from realizing their full potential in the world. You will collaborate with other lifelong learners and social justice warriors to reimagine school design in a way that includes all voices in the decision-making process. You understand the task in front of us will require a monumental amount of work, but you see the vision and know this is difficult work we must do for our children.
Compensation and Benefits
I Dream PCS offers a competitive salary commensurate with experience and a comprehensive benefits package to promote self-care and overall wellness, including employer-covered health insurance for employee, dental and vision insurance, free life insurance up to $50,000, 403b retirement including employer match, and included short term disability insurance.
Salary Range- ~$40,000